Questions answers on the orders
I want to modify or cancel my order:
If you wish to modify or cancel your order, we invite you to contact us directly at the following email address: contact@hindkroussa.com
If you wish to change your delivery address, this process is possible if the order has not yet been shipped, we invite you to contact us directly by email, specifying your new address.
If you wish to add an item to your order, we invite you to proceed to a new order and let us know by message.
I did not receive an order confirmation email:
I did not receive an order confirmation email:
If you have not received an order confirmation email, do not hesitate to check your spam emails. If the email is not there, we invite you to contact customer service by sending an email to contact@hindkroussa.com or by phone at +33 (0) 1.34.90.86.71.
We will check that your order has been taken into account and we will provide you with the information relating to your order.
I have a problem with my order, what should I do?
If the order has not been updated? What if I haven't received my order?
For any problem related to your order, do not hesitate to contact the service customer by phone at +33 (0) 1.34.90.86.71 or by email at contact@hindkroussa.com
Is it possible to reserve an item if there is a restocking? yes it is possible, you will have to contact us by email to make a reservation request